ROSE FAQ'S/TERMS & CONDITIONS

We grow roses taken from cuttings in our rose gardens on the farm. We propagate from early spring through late fall depending on weather conditions. This is an intense endeavor, but one that we love deeply. With many rose vendors who have stopped shipping, we really want to provide our rose friends with high quality own root roses. These roses are on their own roots and not grafted. We are a registered and inspected nursery with the Washington State Department of Agriculture and licensed to sell plants

Our roses are "band size" roses. They are grown in band size pots approximately 3x6 inches. They are considered juvenile roses which are anywhere from 8-12 months old. Sometimes we will list larger sized and older roses which will be noted in the rose descriptions

Not all varieties of roses grow the same. Some varieties are slower to grow than others. Please take this into consideration when ordering. Roses may not ship all at the same time. We reserve the right to cancel and refund in case of inventory shortage. We grow band roses for rosarians that can take care of them properly. If you are not a patient person, then we may not be the right grower for you

We are a small scale flower farm that also sells dahlia tubers in mid-winter. Dahlia tubers and roses MUST be purchased separately. Any orders containing dahlia tubers and roses will be cancelled. Please select appropriate shipping for your order of either roses or dahlia tubers 

​You can place multiple orders. We will combine your orders this season from the website and refund any excess shipping costs if applicable at the time of shipment. Unfortunately, we cannot combine orders from our Etsy store. We cannot combine orders purchased on the website with orders purchased on Etsy

We cannot make substitutions after your order is placed. We cannot cancel a rose or rose(s) from your order after it is placed. We can only cancel an entire order within 24 hours after the order is placed. In the event a cancellation is authorized per customer request, a $10 per rose cancellation fee will be charged

Our roses are shipped through USPS, FedEX, and UPS. We take great care in packaging our roses so they reach you in a safe and timely manner and in good condition. Sometimes roses will arrive defoliated. But do not worry, the leaves will grow back within 2-3 weeks and sometimes sooner, depending on the time of year. Roses are a marvel at regeneration. SHIPPING BEGINS APRIL 22nd. Please refrain from sending emails asking for exact shipping dates. You will receive a tracking number when your order(s) ship. Shipping is a process as we are a small operation and your patience is appreciated. We hope to have all orders shipped by the end of May

We do have farm pick-up which you can choose at checkout. Pick up times and location will be emailed to you when your roses are ready. It is always wonderful to meet our fellow rose growers in person!

All orders and Pre-orders can be cancelled within 24 hours of order placement. After 24 hours orders cannot be cancelled. When you place an order, these terms and conditions are in your agreement. As a small scale flower farm, having a pre-order sale for the following season is quite common and helps your local farm in the off season. Our band roses are cared for continuously all year

Due to inclement weather, grower error/neglect, and varying growing conditions , ALL ROSE SALES ARE FINAL. We do not offer exchanges, returns, or refunds. You have 24 hours to cancel an order. Please make sure you have done good rose research before purchasing. Help Me Find is a good place to start!

If your rose is damaged in shipping, you have 24 hours to notify us of the damage. Pictures are required. You will receive a credit for the damaged rose. If multiple orders of roses keep arriving damaged to your address, and you want refunds for said orders, we will no longer be able to ship roses to your address and no refunds will be issued

If you receive a mislabeled rose, we will send you the correct rose. If that rose is not in stock, we will issue you a credit for another rose. We are very careful to make sure tags stay with each rose but sometimes a mislabel happens

We are a small family farm and passionate about growing roses for your gardens. We will do our best to help you with kindness and consideration and expect the same in return. We ask for your consideration and patience as we are busy growing roses and shipping them. Please sign up for farm news and updates as not every email can be answered quickly​